Everything you need to know about our socks, shipping, sizing, care, payments, and returns.
Orders are typically processed within 1–2 business days at our Southern California fulfillment center.
Once shipped, standard delivery typically takes 3–5 business days across the U.S.
Need it sooner? Priority Mail and Priority Mail Express options may be available at checkout.
Standard shipping starts at $4 for U.S. orders under $50.
Priority Mail and other expedited options may be available at checkout depending on your location.
We currently ship within the United States.
We are exploring additional international shipping options as Seoul in Socks grows.
Our socks are designed with Korean high-density knitting techniques for comfortable stretch, shape retention, and everyday wear.
Please see our Size Guide for product-specific sizing information.
To help maintain the texture, stretch, and color of your socks:
Yes. Our store uses Shopify's secure checkout infrastructure to process payments.
Your payment information is encrypted and processed securely by certified payment providers.
We accept major credit cards including Visa, Mastercard, American Express, and Discover.
Depending on availability at checkout, you may also use Apple Pay, Google Pay, PayPal, and Shop Pay.
No. Seoul in Socks does not retain your full credit card number or sensitive payment credentials.
Payments are handled securely by Shopify and certified payment processors.
Please verify your billing information and make sure your card has not expired.
You can also try another payment method.
If the problem continues, contact us at info@seoulinsocks.com.
Please email info@seoulinsocks.com with your order number and clear photos of the issue.
The guarantee does not cover normal wear and tear or damage caused by improper washing or care.
Our craftsmanship guarantee covers defects reported within 30 days of delivery.
Because socks are everyday apparel exposed to friction and repeated washing, normal long-term wear is not covered by an extended warranty.
We accept eligible returns within 30 days of delivery.
Items must be unworn, unwashed, unused, and returned in their original, undamaged packaging.
To start a return, email info@seoulinsocks.com with your order number and reason for the return.
Step 1
Email us at info@seoulinsocks.com with your order number and reason for the return.
Step 2
We'll provide return instructions and the appropriate return address.
Step 3
Securely pack your items and send them using a trackable shipping service.
For hygiene reasons, we cannot accept returns of socks that have been worn, washed, tried on against bare skin, or removed from their original packaging.
Return shipping costs are the responsibility of the customer unless the item arrived defective, damaged, or we made an error with your order.
Original outbound shipping charges are generally non-refundable.
Once your return has been received and inspected, approved refunds are generally processed within 5–10 business days.
Refunds are sent back to the original payment method. Your bank or card issuer may require additional time to post the funds to your account.
Our customer experience team is here to help. Send us a message and we'll get back to you as soon as possible.
If you can't find what you're looking for, feel free to reach out to our
friendly customer support team – we're here to help you every step of
the way.
